Privacy

What happens to your prompt

When you press Optimize, your prompt is sent over HTTPS to our server, which forwards it to a model provider (OpenAI, or Anthropic as fallback) to generate the improved version. The response streams back to you. Your prompt and the result are not written to any database, log, or analytics system, including in error paths. We built the system with no storage layer for prompt content, so this promise is enforced by architecture, not by policy.

What we do keep

Aggregate counters and operational metadata only: number of runs, number of copies, input/output lengths, latency, error types, and the system-prompt version. None of these contain your text. The "prompts neatened" number on the site is read from this counter; the counter is the analytics.

Cookies and tracking

No cookies, no tracking pixels, no fingerprinting, and no advertising identifiers. We do not load a third-party analytics script. Cloudflare provides aggregate request-level traffic metrics as part of hosting and delivery.

Subprocessors

Cloudflare hosts and delivers the service. OpenAI processes prompts to generate the improved version. Anthropic may process a request only when the optional fallback provider is configured and the primary provider fails. Their respective API data-use terms apply to that processing.

What you should still not paste

Passwords, API keys, or confidential client data. Your prompt does transit our server and a model provider to be improved. "Not stored" is not the same as "never transmitted". Rate limits are enforced per IP address. The raw address is not stored: it is converted to a day-scoped hash used only by the limiter, and that daily state is deleted within 25 hours.

Questions: hello@promptneat.com